Agile Management

Scrum Master

  • Certified ScrumMaster® (CSM)
    Certified ScrumMaster® (CSM) certificate issued by
    Scrum Alliance in October 2017
  • Team Management
    Guidance of agile development teams with 7-9 team members (FE, BE, QA)
  • Process Optimization
    Validation of existing workflows, development and implementation of new processes, optimization
  • Organization / Facilitation
    Facilitation of Sprint Plannings, Dailies,
    Backlog Refinements, Reviews, and Retrospectives

Product Owner

  • Backlog Management
    Management of complex product backlogs with
    sometimes more than 300 items via Atlassian JIRA
  • Backlog Item Creation
    Creation of User Stories and Technical Stories
    including specification andha UACs / UATs.
  • Stakeholder Management
    Management of challenging stakeholder structures with >10 stakeholders (working remotely and on-site)
  • Cross-departmental Communication
    Discussion with and consultation of various department,
    developers, and security and data privacy teams

Quality Management

Quality Assurance

  • General
    Definition and verification of specifications,
    test cases, feature and release management
  • Testing
    Smoke and regression tests, unit and integrations-
    tests, black box testing, acceptance tests
  • Defect Management
    Prioritization of bugs, creation and assignment
    of tickets, monitoring of solution handling
  • Release Management
    Verification of new features and developed
    bug fixes and patches, final acceptance of release bundles
  • Documentation
    Documentation of specifications, test results, required processing steps, and release content

Customer Satisfaction

  • 1st Level Support
    Reply to incoming inquiries via the OTRS ticketing suite and assignment to appropriate developers
  • Direct Approach
    Communication with current and prospective customers via various channels (e-mail, forums, chat, and phone)
  • Demand Analysis
    Analysis and evaluation of customer requirements
    in order to schedule them with subsequent releases
  • Feature Development
    Absprache und Zusammenarbeit mit Entwicklern
    bzgl. der Generierung neuer Funktionalitäten
  • Supported Environments
    Solving of user inquiries regarding websites,
    TV apps, and mobile apps for iOS and Android

Further Knowledge

Soft Skills

  • Capacity for Teamwork
    Delivery Lead for teams with up to 9 developers
  • Learning Receptivity
    Trained to become a Certified ScrumMaster® in 2017
  • Organizational Talent
    Stakeholder management (up to 10 people)
  • Determination
    900 km / 600 miles on the Way of St. James (France / Spain)
  • Sense of Responsibility
    Volunteer for UN Volunteers and Translators without Borders

Software

  • Operating Systems
    Windows 3.1 - Windows 10, macOS X, iOS, Android
  • Text Processing
    Word, Excel, PowerPoint, Adobe Acrobat, InDesign
  • Testing / Bug Tools
    Atlassian JIRA, Bugzilla, Selenium, TestLink, Firebug
  • Web Design
    Dreamweaver, Homesite (HTML, CSS, JavaScript)
  • CMS / Documentation
    Confluence, Wordpress, eZ Publish, Typo3, Joomla